Brightlines Terms of Service
Last updated: March 2026
Each recipient of the Brightlines service will be asked to agree to the following Terms and Conditions during the onboarding process.
These Terms of Service (“Terms” or “Agreement”) govern your use of Brightlines (“Brightlines”), a service of Brightest Lines, Inc. (“we” or “us”). Brightlines is designed to help protect your privacy by enabling you, the client (“you” or “Client”), to manage your personal information and control how it appears across public websites and databases. These Terms of Service describe the terms and conditions under which Brightlines provides its service to you.
We strive to make our policies understandable and ask you to read this carefully. By accessing or using the Brightlines service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. THIS IS A LEGALLY BINDING AGREEMENT. Unfortunately, we cannot offer you the Brightlines service if you don’t agree to these terms and conditions.
THIS AGREEMENT CREATES A BINDING LEGAL AGREEMENT BETWEEN YOU AND BRIGHTLINES AND INCLUDES AN ARBITRATION CLAUSE UNDER WHICH CERTAIN CLAIMS MAY NOT BE BROUGHT IN COURT OR DECIDED BY A JURY. PLEASE READ THIS AGREEMENT CAREFULLY.
Eligibility & accuracy of information
To use the Brightlines service, you must agree to these Terms and our Privacy Policy. You confirm that the information you give us is accurate, you're at least 18, and—if you're signing up for a company—you have the authority to do so.
By accessing or using our service, you represent and warrant the following:
Accuracy of Information: All information you submit to Brightlines must be true, accurate, current, and as complete as reasonably possible. While perfection isn’t expected, knowingly providing false information may result in suspension or termination of your access to the service. Simply put, the more accurate and current information you provide, the better we can serve you.
Minimum Age: You must be at least 18 years old to use our service. By signing up, you confirm that you meet this requirement. Parents or legal guardians may request Brightlines service on behalf of a minor child, provided that such parent or legal guardian agrees to these Terms on behalf of the minor and remains responsible for all obligations hereunder.
Authority to Bind an Entity: If you are entering into this Agreement on behalf of a company or another legal entity, you represent that you have the legal authority to bind that entity to these Terms. In such cases, all references to “you” in this Agreement refer to the entity you represent.
Ownership
You own your personal information, and we won’t sell it. We only share what’s needed with third parties to help provide our services—and we can’t control what they do with it afterward. We own our tools, methods, and content, and you can’t reuse them without our permission. If you want to use our materials for noncommercial or educational purposes, just ask and give us credit.
You retain full ownership of all personal information you submit to Brightlines, and we will never sell your personal data. To fulfill your opt-out requests, we must share certain information with third parties, such as data brokers or people search websites, which is necessary for them to locate and remove your information from their databases. We limit this sharing to only what is required to perform those specific tasks. While we make every effort to minimize the information shared, we cannot control how these third parties handle your data once it is in their possession. You acknowledge and agree that Brightlines shall have no liability for any third party's use, misuse, or disclosure of your personal information after it has been shared for the purpose of fulfilling opt-out requests.
Any products prepared specifically for you, including without limitation your personal information, such as individual bi-monthly reports, removal requests, and personalized strategy or planning (collectively, the “User Results”), are your property.
Brightlines retains ownership of all proprietary information, including our search and scrubbing processes, report templates, and any materials, software, algorithms, functionality, inventions, sound, marks, logos, compilations, content and technology used to deliver the Brightlines service or otherwise embodied in, displayed through, provided directly or indirectly (e.g., emails or other communications from us to you), or used in connection with the Brightlines service (“Content”). All text, images, logos, compilations (meaning the collection, arrangement, and assembly of information), and other content on the Brightlines website are the property of Brightlines or its affiliates. Subject to the terms and conditions herein, we grant you the non-exclusive, limited right to access and use the Content solely to the extent necessary for you to use the Brightlines service and User Results for your own personal, non-commercial use, as permitted by this Agreement. We reserve all other rights.
You may not reproduce, distribute, sell, decompile, reverse-engineer, disassemble, translate, or otherwise convert any Brightlines software or materials. The name “Brightlines” and associated logos are our trademarks and may not be used in connection with any products or service not provided by us, in any way that may cause confusion, or in any way that disparages or discredits Brightlines.
We’re happy to allow noncommercial, educational, or news-related uses of our materials if you contact us first, obtain our written approval for your proposed use, agree to properly credit Brightlines, and follow all guidelines that we may provide to you. Our trademarks remain our property, and all goodwill in our trademarks inures to our benefit.
Confidentiality
We’ll keep your confidential information confidential and only share it when necessary to do the work. We ask that you also keep our proprietary methods private.
We are committed to maintaining the confidentiality of any confidential information you provide to us. To provide the Brightlines service, we may need to share some of your personal information with third parties or authorized Brightlines team members. Any such disclosure will be limited to what is necessary, and will remain subject to our privacy and security policies. We will use reasonable efforts to inform you of such disclosure.
We also ask that you treat as confidential any non-public information about our proprietary processes that you may learn while using Brightlines. This includes, but is not limited to, how we locate and remove personal information from public sources. Any such confidential information should not be disclosed or used for any purpose outside of your engagement with Brightlines.
Limited power of attorney
By using the Brightlines service, you authorize Brightlines to take actions necessary to remove your personal information from data brokers and other third-party websites. This includes granting Brightlines a Limited Power of Attorney to act on your behalf for the sole purpose of fulfilling the Brightlines service. This authorization allows Brightlines to:
Submit opt-out and removal requests,
Communicate with third parties that control your personal data (such as data brokers and aggregators),
Sign opt-out or removal documents,
Create accounts where required to complete the removal process, and
Take any other reasonable actions needed to suppress, remove, or opt out your personal information from unwanted public or commercial sources.
This Limited Power of Attorney remains in effect during the term of your Brightlines service and for a reasonable period thereafter (not to exceed 90 days) to allow us to complete any pending removal requests initiated during the term. You may revoke this power of attorney at any time by providing written notice to Brightlines, but such revocation will not affect actions already taken on your behalf.
Publicity
Your privacy is paramount. We will not publicly disclose your status as a client, or publicly share any information about you, without your explicit permission.
Disclaimers
We’ll do our best to find and help remove your personal information from the internet, but we can’t promise that every site will cooperate or that your data will be removed everywhere. Some websites may change their rules, or ignore opt-out requests altogether. We act in good faith, but this service can’t erase everything. Also, if something outside our control (like a natural disaster or government shutdown) prevents us from doing our job, we’re not responsible. If something goes wrong, our maximum liability is limited to what you paid us.
We’ll make every reasonable effort to identify and help remove your personal information from the internet, but there are no guarantees. Brightlines enables you to request that third-party websites, such as data brokers and aggregators, suppress or remove your personal information. While we act in good faith and with diligence, we cannot guarantee that these third parties will comply with our requests or fully remove your data.
You understand that Brightlines’ list of removal targets is based on each third party’s current opt-out policies and practices, which may change over time. The Brightlines service will not eliminate all of your personal information from the internet. Accordingly, the Brightlines service, content, and site are provided “as is,” without warranties of any kind, express or implied, including (but not limited to) warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, Brightlines’ total liability is limited to the amount of fees you actually paid for the service. We are not liable for any failure to perform our obligations under these Terms if that failure is due to causes beyond our reasonable control, including natural disasters, acts of war, government actions, or public health emergencies.
Limitation of liability
Using Brightlines comes with some risks—like anything on the internet. We work hard to protect you, but we can’t promise that nothing will ever go wrong. If something does, you agree not to hold us responsible for any unexpected or indirect harm, like lost data, lost profits, or other damages. If we are held legally responsible, the most we’d owe you is the amount you paid us in the last 12 months.
You acknowledge that your use of the Brightlines service may result in unintended consequences including, but not limited to, direct, indirect, incidental, special, or consequential damages. You agree not to hold Brightlines liable for any such outcomes. You expressly assume all risks associated with the use of the service and agree not to hold Brightlines liable for any outcomes, whether intended or unintended, arising from your use of the service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BRIGHTLINES OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, PARTNERS, OR SUPPLIERS BE LIABLE UNDER ANY LEGAL THEORY, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR MAXIMUM LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT SHALL NOT EXCEED THE FEES YOU HAVE PAID TO US PURSUANT TO THE ORDER THAT IS THE SUBJECT OF THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM. THE EXISTENCE OF MULTIPLE CLAIMS WILL NOT INCREASE THIS LIMIT. OUR SUPPLIERS SHALL HAVE NO LIABILITY ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnification
If something you do while using our service causes legal trouble, you agree to cover us.
You agree to indemnify and hold harmless Brightlines, including its parent company, subsidiaries, affiliates, officers, employees, vendors, and customers, from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) that result from your use of the Brightlines service, especially if:
You violate these Terms,
You violate any applicable laws, or
Your actions cause a third party to bring a claim against us.
Unlawful & unauthorized uses
Don’t use Brightlines to break the law, mess with other people, or try to hack or misuse our systems. If you do, we may suspend or cancel your access.
We don’t allow our site or service to be used for anything illegal or anything we find improper. We reserve the right to take preventive or corrective action, up to and including suspending or terminating your access, to protect our clients, our systems, and ourselves from unacceptable use. You may not use Brightlines to:
Impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity, or knowingly provide any fraudulent, misleading, or inaccurate information;
Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including, without limitation, their rights to privacy or publicity;
Modify, adapt, sublicense, translate, sell, reverse engineer, decompile, or disassemble any portion of the Brightlines site or service;
“Frame” or “mirror” any portion of the site or service;
Use any robot, spider, search/retrieval application, or other manual or automated method to access, scrape, index, data mine, or in any way reproduce or circumvent the structure or presentation of the site or service;
Harvest or collect information about other users;
Use the site or service for any unlawful purpose or in violation of applicable law; or
Probe, scan, or test the vulnerability of the site or service, breach any security or authentication measures, or take any action that imposes an unreasonable or disproportionately large load on our infrastructure.
Violation of these terms may result in your access being revoked—without notice.
Account termination or cancellation
You can cancel your Brightlines service anytime by ceasing to use the service, but we don’t offer refunds for the current billing period. If you violate these Terms, we may end your access without notice. Once canceled, you’ll lose access immediately, so download any reports beforehand. Your data will be deleted within 90 days, except to the extent necessary as required by law (such as fraud prevention, regulatory compliance, or resolving disputes).
You may cancel your Brightlines service at any time. Before cancellation takes effect, you should download any reports or other information you wish to keep, as you will lose access to your account after cancellation. A separate Master Agreement between you or your organization, as applicable, and Brightlines exclusively governs any fees, payment terms, renewal options, extensions, upgrades, roll-ups, suspension, termination of your access or other commercial terms (including any grace periods for renewal or seat activation), and in the event of any conflict between these Terms and the Master Agreement, the Master Agreement shall control with respect to such commercial terms.
If you breach any of these Terms, we may suspend or terminate your access to the service immediately and without prior notice. If your access is suspended (whether temporarily or indefinitely), you will not be able to access or download any reports, data, or other information from your account during the suspension period. Upon suspension your right to use the service will stop immediately.
The Sections entitled Ownership, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Miscellaneous shall survive any termination or expiration of this Agreement.
Governing law
The Brightlines service is provided from the United States. If you access our service from another country, you’re still responsible for following your local laws too. And, of course, don’t use Brightlines in ways that violate U.S. export rules.
You and Brightlines agree that all matters arising from or related to the use or operation of our site or service will be governed by the substantive laws of the State of Delaware, without regard to its conflict of laws provisions.
You agree that any IP Claims (as defined below) arising out of or related to the operation or use of the Brightlines service, that are not subject to arbitration under the below provision, will be heard and resolved exclusively in the state or federal courts located in Delaware. You consent to the personal jurisdiction of these courts, agree that they are a fair and convenient venue, and waive any objection to proceedings in those courts.
If you access our site or service from a location outside the United States, you are responsible for complying with any applicable local laws. You also agree not to use our site or service in violation of U.S. export laws or regulations.
Arbitration
We will attempt to resolve disputes with users to their satisfaction. If, however, a matter arises that cannot be resolved promptly between you and us, you agree that any disputes arising out of or relating to the Brightlines service or this Agreement (including the validity and scope of the agreement to arbitrate and any disputes with other users of the Brightlines service) shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under the Federal Arbitration Act, and shall be conducted before a single arbitrator pursuant to the applicable Rules and Procedures established by the AAA (for information on the AAA and its rules, see adr.org). You agree that the arbitration shall be held in the State of Delaware, unless the AAA or the arbitrator shall determine that such venue is unreasonably burdensome, in which case the AAA or the arbitrator shall select a venue that is not unreasonably burdensome to both you and us. You agree that, if the AAA shall be unavailable or decline to administer the arbitration, and the parties do not agree on a substitute, a substitute administrator or arbitrator shall be appointed by the court. This provision shall not apply to claims of patent, trademark, or copyright infringement or misappropriation of trade secrets (collectively, “IP Claims”).
You agree that any arbitration shall not permit claims on a class, mass, representative, or private attorney general basis. You further agree that no claims of other parties may be consolidated with your or our claims in the arbitration without both your and our consent. YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED ACTION AGAINST US.
If any part of this Arbitration clause is later deemed invalid as a matter of law, then it shall be severed and the remaining portions of this Arbitration provision shall remain in effect, with the exception that if the preceding paragraph is deemed invalid, then this entire provision shall be deemed invalid and the arbitration clause shall be void.
Miscellaneous
We may update this Agreement from time to time. If we do so, we will post the new version on the Service. By continuing to use the Service after the update is posted, you agree to the revised terms. If you do not accept the changes, you must terminate your account and stop using the Service.
Our failure to act promptly—or at all—when you breach any term of this Agreement does not diminish, limit, or waive any of our contractual rights. If we voluntarily waive any specific covenant, condition, or obligation that you must perform, that waiver does not constitute a waiver of any subsequent breach, nor does it affect any other covenant, condition, or obligation contained in this Agreement. No waiver of our rights shall be effective unless it is set forth in a signed, written instrument executed by us. Should a court of competent jurisdiction determine that any provision of this Agreement is invalid or unenforceable, the remaining provisions shall continue in full force and effect. The offending provision will be revised, to the fullest extent permitted by law, so that it reflects the parties’ intent and remains enforceable.
Except as otherwise expressly provided herein, this Agreement sets forth the entire agreement between us and you regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter.
You may not assign, transfer, or delegate any of your rights or obligations under this Agreement to any third party without our prior written consent, which we may grant or deny at our sole discretion. Any attempted assignment, transfer, or delegation made without such consent shall be null and void. We reserve the unrestricted right to assign, transfer, or delegate this Agreement—including any associated rights or obligations—to any entity, including a purchaser of our business, stock, or assets, at any time and in our sole discretion. This Agreement shall bind and benefit the parties, their respective successors, and any permitted assigns.
You agree that the electronic text of this Agreement constitutes a writing and your assent to the terms and conditions hereof constitutes a “signing” for all purposes. As used herein and unless the intent is expressly otherwise in a specific instance, the terms “include,” “includes” or “including” shall not be limiting and “or” shall not be exclusive. Any section headings herein are for convenience only and do not form a part of, and will not be used in the interpretation of, the substantive provisions of this Agreement.
You agree that email to your email address on record will constitute formal notice under this Agreement.
There shall be no third party beneficiaries to this Agreement.