Brightlines Privacy Policy

Last Updated: March 2026

This Privacy Policy describes how Brightest Lines, Inc. ("Brightlines," "we," "our," or "us") collects, uses, discloses, and protects information when you use our website. Our goal is to help you understand what personal data we collect, the reasons we collect it, how it is used, and your rights regarding that data. This policy applies solely to information collected through our website from website visitors and does not apply to information collected offline or through other means. If you become a Brightlines client, your data is governed by separate agreements and policies provided during onboarding.

1. Information we collect

We collect only the personal information reasonably necessary to operate our website and support your interactions with us. Protecting your privacy is central to our mission — including the data you entrust to us, and the data collected through our digital platforms.

Our website is hosted on Squarespace, which automatically collects certain technical and usage data to keep the site secure and running smoothly. This includes both cookies and activity logs. You can opt out of non-essential cookies by adjusting your preferences through the banner on our site.

Data we or our service providers may collect includes (but is not limited to):

  1. Contact information: Your name, company name, email address, and phone number.

  2. Hardware and software information: Device and application data used when accessing our website via Google reCAPTCHA APIs.

  3. Website activity data: Your IP address, browser and device type, operating system, referring web page, the date and time of visits, and the pages viewed on our site.

  4. Feedback and concerns: Any comments, messages, or submissions you voluntarily submit to us.

2. How we use this information

We use the personal data we collect from you only to operate our website and communicate with you, and we do so in accordance with applicable privacy and data protection laws. We may share your information with third-party service providers who perform services on our behalf, such as website hosting (Squarespace) and security services (Google reCAPTCHA). These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

  1. Contact information is used to respond to your inquiries and arrange follow-ups if you’ve submitted a request.

  2. Hardware and software information. To help protect our services and users from spam, abuse, and malicious activity, Brightlines uses Google’s reCAPTCHA tool. This tool works by collecting certain hardware and software information, such as your device type, browser settings, and application data, and transmits it to Google for analysis. The data collected is used strictly for security purposes, including verifying that a real person is accessing our site. It is not used by Google for personalized advertising. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. By using our website, you acknowledge that information may be transferred to Google and processed in accordance with Google's Privacy Policy (available at https://policies.google.com/privacy). For more information, please refer to Google’s ReCAPTCHA Help.

  3. Website Analytics & Cookies. The following subsections explain the various types of information Brightlines’ collects when you visit our website, and how it is used to improve your experience and protect our platform: 

    1. Cookies. Our website is hosted on Squarespace, which automatically collects certain technical and usage data to support website functionality and security. This helps ensure the site loads correctly, runs safely, and supports analytics tools we use to improve your experience. You can choose to reject cookies when visiting the site. Data collected may include, but is not limited to: 

      1. Web pages visited before and after landing on our website

      2. Date and time of access logs

      3. Device type and operating system

      4. IP address, which is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet.

      5. Links clicked on within our website

      6. Interactions with advertisements from us or a third party advertising vendor

      7. Communication data related to your use of our website, such as the resources you access

    2. IP Addresses and log files: Squarespace logs your IP address for systems administration and troubleshooting purposes. We also use Page hits, which are tracked in aggregate, to gauge which parts of the website are most popular. There is no personally identifiable information collected in our log files.

    3. Analytics tools:We may use Squarespace Analytics, a third-party analytics service provided by our hosting platform, to better understand how users engage with our website. Squarespace Analytics collects information through cookies, including, but not limited to:

      1. Your IP address

      2. Browser, network, and device details

      3. Web pages visited before arriving on our site

      4. On-site activity such as clicks, scrolls, internal links, and searches

      5. Timestamps of visits and interactions

      6. Precise location information, if you are using a mobile device and your settings  authorize Squarespace to collect this information

      Squarespace analyzes this data in an aggregated (de-personalized) form and it is not used to identify individual users. By using our website, you acknowledge that information may be transferred to Squarespace and processed in accordance with Squarespace's Privacy Policy (available at https://www.squarespace.com/privacy). To learn more about Squarespace’s data collection and retention practices, please visit Squarespace Privacy Policy.

    4. Feedback. Any feedback you provide, through surveys, inquiries, or communications, is used solely to improve our services and user experience.

    5. Security. We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect through our website against unauthorized access, disclosure, alteration, or destruction. These safeguards include access controls and other measures appropriate to the nature of the information and how it is used. However, no website, internet transmission, or storage system can be guaranteed to be 100% secure.

3. Your choices

Email subscription: If you submit your email address anywhere on our website, such as to sign up for updates or request more information, Brightlines may add you to our email list to send periodic updates and/or contact you about our services. You can opt out at any time by clicking the “unsubscribe” link in any email we send.Disabling cookies: Most web browsers accept cookies by default. The “Help” tab of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive cookies, and how to disable cookies. Please note that if you reject or block cookies, it may affect your ability to access some of the features and content of our website. For help managing cookies on your device, visit your browser's documentation, such as for the following common browsers:

Web beacons: While you can’t disable web beacons directly as you can with cookies, adjusting your browser settings to block or manage cookies can reduce the data web beacons collect, since they often rely on cookies to function.

4. Children’s privacy

Our website is not directed at children under 18, and we do not knowingly collect personal information from them. If we become aware that we’ve inadvertently received data from a child, we’ll delete it promptly.  Should you believe information of a minor under the age of 18 has been provided, please contact us at privacy@brightlin.es.

5. When we may disclose your data

We may disclose your data under the following circumstances:

We may disclose or transfer your personal information to a third party in connection with a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

We may also preserve or disclose your information if required or permitted by law. In particular, we may preserve or disclose your personal information to 

  • Comply with the law or with legal process;

  • Protect and defend our rights and property;

  • Protect against misuse or unauthorized use of the our services;

  • Protect the safety or property of our personnel, users or the general public; and/or

  • Cooperate with government authorities to the extent required by law.

6. Your privacy rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • The right to know what personal information we collect, use, and disclose about you;

  • The right to request deletion of your personal information;

  • The right to correct inaccurate personal information;

  • The right to opt out of the sale or sharing of your personal information (we do not sell personal information);

  • The right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us at privacy@brightlin.es. We will respond to your request consistent with applicable law.

7. Data retention and security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our practices, technology, or legal requirements. When we make material changes to this Privacy Policy, we will post the updated policy on this page and revise the 'Last Updated' date above. For material changes, we will provide additional notice as appropriate under the circumstances, which may include posting a notice on our website or sending you an email notification if we have your email address. We encourage you to review this page regularly. Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.

9. Contacting us about privacy 

If you have questions or concerns about this policy or the data we collect, or if you would like to make a request regarding the personal information we’ve collected from you, please contact us at privacy@brightlin.es.